Shipping policy
Processing Time Orders are processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Times Estimated delivery times after processing:
- United States: 3-5 business days
- Canada: 5-7 business days
- United Kingdom: 5-7 business days
- Australia: 5-8 business days
- Rest of world: 7-12 business days
Delivery times are estimates and not guaranteed. Actual delivery may vary depending on your location, customs processing, and carrier conditions.
Shipping Costs Shipping costs are calculated at checkout based on your location and order size. Free shipping promotions may apply — see individual product pages for details.
Tracking Once your order ships, you will receive an email with a tracking number. Please allow 2-3 business days for tracking information to update.
Customs and Import Duties For international orders, customs duties and import taxes may apply upon delivery. These charges are the responsibility of the buyer and are not included in the product price or shipping cost. We have no control over these charges and cannot predict their amount.
Lost or Delayed Packages If your package has not arrived within the estimated delivery window, please contact us at sahlco.com/pages/contact. We will work with the carrier to locate your package. If a package is confirmed lost, we will ship a replacement or issue a full refund.
Questions? For any shipping-related questions, visit sahlco.com/pages/contact.